We have developed a leading edge CMS (Content Management Systems) and CRM (Customer Relationship Management) application that allows our customers to manage their projects on-going in real-time, a breakdown of some of the features below.
Real-time graphical statistics for monitoring bandwidth and visitor usage.
Account management – liaise with your account manager through our web platform, allowing ticket case communication and staged project management.
Project Control – Create projects to allow better management of individual tasks and clarification of requirements. Upload documents, images and other files to the project for archive and sharing between different groups of people.
Support Ticket system allowing you to raise and track issues individual to each of your projects, with e-mail and SMS notification, technical and content categorisation along with threaded layout allowing you to track conversations between client and support team.
CMS – providing the latest WYSIWYG (What you see is what you get) editor to allow you to easily manage your website’s content, between backup and live servers, publish seamlessly between. Dynamic URL re-writes so you can make the most of your SEO strategy and PPC campaigns.
CRM – Manage all your client data from one area, providing an advanced search so you can profile and export to .CSV format for reading in Microsoft Excel.
Bespoke design so we can easily adapt Project Control to your own needs, by simply applying new modules to your login.